Privacy Policy

1. Introduction

ScoreMyHire ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Service").

2. Information We Collect

We collect information in various ways, including:

2.1 Information You Provide Directly

• Account Information: Name, email address, company name, and other profile information you provide when creating an account
• Job Descriptions: Job descriptions and related hiring information you submit to generate scorecards
• Branding Information: Custom branding, logos, and company information for Agency plan users
• Payment Information: Billing address, payment method details (processed securely through Stripe)
• Communications: Messages, feedback, and support requests you send us

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the Service, and interactions with the platform
• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience
• Log Data: Server logs containing information about your requests and interactions with the Service

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, maintaining, and improving the Service
• Processing transactions and sending related information
• Sending service announcements, updates, and support messages
• Responding to your inquiries and customer support requests
• Monitoring and analyzing usage patterns and trends
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Personalizing your experience and delivering tailored content
• Complying with legal obligations and enforcing our Terms of Service
• Improving our AI models and generating better interview scorecards (using anonymized data)

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who assist us in operating the Service, including payment processors (Stripe), cloud hosting providers, and analytics services
• Legal Requirements: We may disclose information when required by law or in response to valid legal processes
• Business Transfers: If ScoreMyHire is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Consent: We may share information with your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use the Service at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We will delete your data within 30 days, except where we are required to retain it by law.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request access to your personal information
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your personal information (subject to legal obligations)
• Portability: You have the right to receive your data in a portable format
• Opt-Out: You can opt out of marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser, but disabling cookies may affect the functionality of the Service. We do not respond to "Do Not Track" signals at this time.

9. Third-Party Links

The Service may contain links to third-party websites and services that are not operated by ScoreMyHire. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

10. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using the Service, you consent to the transfer of your information to countries outside your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: [email protected]